Emotional Intelligence in Leadership.

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Time for an honest self-appraisal. Would most of the people who’ve worked with you say that you bring out the best or the worst in them?

For most of us, it’s easy to name the individuals who brought the best in us – and maybe easier still to name the people who’ve brought out the worst. These memories are significant because of the way these leaders made us feel.   

Emotional Intelligence is one’s ability to acknowledge and understand emotions in oneself and others and use this awareness to manage one’s behavior and relationships. Emotional Intelligence is widely known to be a key component of effective leadership. The ability to know yourself and your feelings, as well as having sound situational awareness can be a powerful tool for leading a team.

At the same time, it is crucial to understand that emotional intelligence is not the opposite of intelligence. It is not a triumph of heart over the brain. It is a unique intersection of both. It is the ability to balance what you don’t know and that what you do know can be improved. Without an objective sense of who you are and what drives you, it’s nearly impossible to be emotionally intelligent. The good news is that emotional intelligence can be learned, developed, and enhanced. Developing emotional intelligence is an ongoing process. The journey differs from person to person. 

There are many models of emotional intelligence, each with its own set of abilities. They are as popularly vernacularized as “EQ,”; comprising four domains: self-awareness, self-management, social awareness, and relationship management. Nested within each domain are twelve competencies, learned and learnable capabilities that allow outstanding performance at work or as a leader. The more that you, as a leader, manage each of these areas, the higher your emotional intelligence. 

Self Awareness – a person with intense emotional self-awareness; who understands their emotions, and because of this, don’t let their feelings rule them. 

Self Management – people with emotional self-control, adaptability, achievement orientation, and a positive outlook; managing our emotions and keep the disruptive and impulses under control. 

Social Awareness – empathy and organizational awareness; the ability to understand the emotions of others and a vital component of this is empathy. 

Relationship Management – influence, coach and mentor, conflict management teamwork, and inspirational leadership; helps to build and maintain a healthy relationship in all parts of your life. 

Thoroughly reviewing all the 12 competencies that are all a part of one’s emotional intelligence is an essential first step in addressing areas where the EQ is at its weakest; it will give you a sense of where you will require some development. A 360-degree emotional intelligence assessment can be a very effective way to gain insight into one’s EQ-components and their impact on others. Coaching is the most effective technique for improving in areas of EQ deficit. 

There is a lot of power in emotions and an individual should make sure to learn how to identify, understand and manage them. Leaders who display and nurture high emotional intelligence inevitably become better leaders. For leaders, having emotional intelligence is essential to advance. They need to develop a balance of strengths across the suite of EQ competencies. When they do that, excellent business results follow.

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Shreyansh Bhuwalka
Well, for starters I wasn’t that bored to write this but I actually wanted to. A ramble towards an overenthusiastic an a piquant notch, just like me.